Terms and Conditions

  • Refund shall be made only in case of genuine reasons and at the sole discretion of https://ednook.com/ Buyers will have no right to demand a refund.
  • No refund will be allowed under any other circumstances whatsoever, including software getting corrupted due to virus/malware in the computer system of the student.
  • In case of refund, a courier cost of Rs. 500/- shall be deducted from the total refundable amount.
  • Refund will be initiated, once we receive the product.
  • Refund procedure will take a minimum of 7 working days time.
  • In Case the student has availed any discount offer, he shall not be eligible for any refunds, except for damaged or wrong product.
  • You will be responsible for paying your own shipping costs for returning your product.
  • Shipping costs are non-refundable if you receive a refund, the cost of shipping will be deducted from your refund.

In the event, You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below-mentioned channels:

Call on: 0712 – 2587627
Email Us at: ednookeducation@gmail.com